Privacy Policy

Jorge Rodríguez Lora makes this privacy policy available to you through the website https://solking.tech/ in order to inform you, in detail, about how we treat your personal data and protect your privacy and the information that we receive. facilitates. In case of introducing changes in the future on it, we will notify you through the website or by other means so that you can know the new privacy conditions introduced.

In compliance with Regulation (EU) 2016/679, General Data Protection and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, we inform you of the following:

Responsible for Treatment

Holder: Jorge Rodríguez Lora – NIF: 29511521Z 

Place of Business: Calle Doctor Jaime Casas Ventura, 10, 41310 Brenes, Sevilla, España

Email: info@solking.tech

Website: https://solking.tech/

If you have any type of query, doubt or suggestion about the use we make of your personal data, you can contact us through the email address

For what purpose do we process your personal data?

At SolKing we collect and process your personal information in general to administer the relationship we have with you. The main purposes that we have identified are the following:

• Management and contracting of the products and services offered by our company.
• Channel requests for information, suggestions and complaints that you can send us.
• Keep you informed about events, offers, products and services that may be of interest to you through different communication channels as long as you have given your consent.
• Management of the employment relationship, in the case of our employees.
• Management of the commercial relationship maintained with our suppliers.

How do we collect your information?

We collect your personal information through different means, but you will always be informed at the time of collection through informative clauses about the data controller, its purpose and legal basis, the recipients of the data and the retention period. of your data information, as well as the way in which you can exercise the rights that assist you in terms of data protection.

In general, the personal data we process is limited to identification data (name and surname, date of birth, address, ID, telephone and email), contracted services and payment and billing data.

In the cases of management and selection of personnel, we collect academic and professional data in order to meet the obligations arising from the maintenance of the employment relationship or, where appropriate, to be part of our staff.

The information collected through the messages and communications you post may contain personal information that is available online and accessible to the public. These social networks have their own privacy policies that explain how they use and share your information, so SolKing recommends that you review them before using them to confirm that you agree with how your information is collected. , treated and shared.

Through our website we collect personal information related to your browsing through the use of cookies. To clearly and precisely know the cookies we use, what their purposes are and how you can configure or disable them, consult our Terms of Service.

User Responsibility

By providing us with your data through electronic channels, the user guarantees that they are over 14 years of age and that the data provided to SolKing is true, accurate, complete and up-to-date. For these purposes, the user confirms that he is responsible for the veracity of the data communicated and that he will keep said information suitably updated in a way that responds to his real situation, being responsible for false and inaccurate information that he may provide, as well as for damages, direct or indirect, that may arise.

How long do we keep your information?

At SolKing we only keep your information for the period of time necessary to fulfill the purpose for which it was collected, to comply with the legal obligations imposed on us and to meet the possible responsibilities that may arise from fulfilling the purpose. for which the data was collected. data was collected.

In any case, and as a general rule, we will keep your personal information as long as there is a contractual relationship that binds us or you do not exercise your right to delete and/or limit the treatment, in which case, the information will be blocked without giving it use beyond its conservation, whenever it is necessary for the exercise or defense of claims or some type of responsibility could arise that would have to be addressed.

To whom do we communicate your data?

In general, at SolKing we do not share your personal information, except for those transfers that we must make based on imposed legal obligations.

Although it is not a transfer of data, in order to provide the requested service, it may be that third-party companies, which act as our suppliers, access your information to perform the service that we have contracted for them. These managers access your data following our instructions and without being able to use it for any other purpose and maintaining the strictest confidentiality.

Likewise, your personal data will be available to the Public Administrations, Judges and Courts, for the attention of the possible responsibilities arising from the treatment.

International data transfers

There are no international transfers of your data to countries outside the European Economic Area (EEA).

We have agreed with our providers that, for the provision of the contracted service, they make use of servers located in the EEA and if, in the future, we need to use servers located outside the territory of the EU, the appropriate measures will be taken. adopted, which will be incorporated into this Privacy Policy, guaranteeing that said providers are under the Privacy Shield agreement or that there are other adequate guarantees.

What are your rights in relation to the processing of your data and how can you exercise them?

The data protection regulations allow you to exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to their treatment, as well as not being the subject of decisions based solely on the automated processing of your data, when appropriate.

These rights are characterized by the following:

• Its exercise is free, except in the case of manifestly unfounded or excessive requests (for example, of a repetitive nature), in which case SolKing may charge a fee proportional to the administrative expenses incurred or refuse to act.
• You can exercise your rights directly or through your legal representative or volunteer.
• We must respond to your request within one month, although, taking into account the complexity and number of requests, the deadline may be extended for another two months.
• We have the obligation to inform you about the means to exercise these rights, which must be accessible and without being able to deny you the exercise of the right for the sole fact of choosing another means. If the request is submitted by electronic means, the information will be provided by these means whenever possible, unless you request otherwise.
• If SolKing does not process the request, it will inform you, within a maximum period of one month, of the reasons for its non-action and the possibility of claiming before a Control Authority.

To facilitate your exercise, we provide you with links to the application form for each of the rights:

Form for exercising the right of access

Opposition right exercise form

Form to exercise the right of deletion (right “to be forgotten”)

Form to exercise the right to limitation of treatment

Form for exercising the right to portability

Exercise form to avoid being subject to automated individual decisions

To exercise your rights SolKing puts at your disposal the following means:

By written and signed request addressed to Jorge Rodríguez Lora, Calle Doctor Jaime Casas Ventura Ref. Exercise of Rights LOPD.
Sending a scanned and signed form to the email address info@solking.tech indicating in the subject Exercise of Rights LOPD.

In both cases, you must prove your identity by attaching a photocopy or, where appropriate, a scanned copy of your ID or equivalent document in order to verify that we only respond to the interested party or their legal representative, and in this case, you must provide a supporting document of the representation.

Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you can file a claim with the national control authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, for these purposes. 6 – 28001 Madrid.

How do we protect your information?

At SolKing we are committed to protecting your personal information.

We use measures, controls and procedures of a physical, organizational and technological nature, reasonably reliable and effective, aimed at preserving the integrity and security of your data and guaranteeing your privacy.

In addition, all personnel with access to personal data have been trained and are aware of their obligations in relation to the processing of your personal data.

In the case of the contracts that we sign with our suppliers, we include clauses in which they are obliged to maintain the duty of secrecy regarding the personal data to which they have had access by virtue of the order made, as well as to implement the security measures technical and organizational measures necessary to guarantee the permanent confidentiality, integrity, availability and resilience of personal data processing systems and services.

All these security measures are periodically reviewed to ensure their suitability and effectiveness.

Thirdparty services

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.

For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled.

In particular, remember that some providers may be located or have facilities located in a different jurisdiction than either you or us. Therefore, if you wish to proceed with a transaction involving the services of a third-party provider, your information may be subject to the laws of the jurisdictions in which the service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway based in the United States, your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act. .

Once you leave our store website or are redirected to a third party site or application, you are no longer governed by this Privacy Policy and our website Terms of Service.

Links

When you click on links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and we encourage you to review their privacy statements.

Cookies policy

At SolKing we use cookies or other files with similar functionality (hereinafter “cookies”) to provide you with a better service and to provide you with a better browsing experience. SolKing is responsible for the cookies and the treatment of the data obtained through them, both its own and those of third parties, deciding the purpose, content and use of the treatment of the information collected.

The objective of this policy is to inform you in a clear and detailed way of what a cookie is, what its purpose is, what type of cookies we use and how to configure them or, where appropriate, disable them.

A cookie is a small text file that is stored in your browser when you visit our website and that saves information about your browsing to make the user experience more efficient. Some cookies are essential for the proper functioning of web pages, such as technical cookies or user interface customization cookies, although others, such as analysis cookies or behavioral advertising cookies, require us to inform you and obtain consent for its use.

Below, and with the aim that you can give your fully informed consent, we detail the information on what it consists of and what is the purpose of each type of cookie.

Technical cookies are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, including the management and operation of the web page and enable its functions and services. . , such as, for example, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, managing the payment,… The website cannot function correctly without these cookies, so that considered necessary.

Preference or personalization cookies allow the website to remember information that changes the behavior of the page or its appearance so that the user accesses the service with certain characteristics that can differentiate their experience from that of other users, such as, the language, the number of results displayed when the user performs a search, or the region in which the user is located. If it is the user himself who chooses these characteristics, for example, by marking the language flag, it is considered an expressly requested service provided that the cookies are exclusively for the selected personalization purpose.

Analysis or measurement cookies are those that allow us to understand how visitors interact with web pages and thus carry out statistical analyzes of the use made by web users of the services provided. The information collected is used to measure the activity of the websites or application in order to introduce improvements in the products and services offered by the person in charge.

Marketing or behavioral advertising cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to show relevant and attractive advertising for the specific user and, therefore, more valuable to third parties.

For analysis and advertising cookies we need your consent, which we can obtain if you click on the “I accept” button in the information message that is displayed when accessing our website.

If you disable cookies, you can still access the website, but browsing it may not be optimal and some of the services offered may not work properly.

If in the future SolKing uses other types of cookies other than those contemplated in this Cookies Policy to provide new services or if it is necessary to adapt it to new legislative requirements, we will notify you.

You can allow, block or delete the cookies installed on your computer through the configuration menu of your internet browser, being able to configure it to block cookies or notify the user when a server wants to save them. The following links offer information on how to configure and/or disable cookies in each of the main browsers on the market so that the user can decide whether or not to accept the use of cookies.

• Microsoft Internet Explorer: menú Herramientas > Opciones de Internet > Privacidad > Configuración.
• Firefox: menú Herramientas > Opciones > Privacidad > Cookies.
• Chrome: menú Opciones > Opciones avanzadas > Privacidad.
• Safari: menú Preferencias/Privacidad.
• Safari para IOS (iPhone y iPad): Opción Ajustes > Safari
• Chrome para Android: Configuración > Configuración de sitios web > Cookies

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, inappropriately accessed, disclosed, altered, or destroyed.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents they use this site.

Changes to this privacy policy

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information

If you want to: access, correct, modify or delete any personal information we have about you, register a complaint or simply want more information, contact our Privacy Compliance Officer info@solking.tech or by mail to Jorge Rodríguez Lora.

[Calle Doctor Jaime Casas Ventura, Brenes, AN, 41310, Spain]